You’ve got water pouring out of your roof gutter, or you’ve got debris falling and making a mess, or maybe you’ve just taken a look up at your gutter for the first time in months and have decided that something needs to be done. Regardless of why you’re thinking about having your gutters cleaned, it’s important to do so for a number of reasons:
- Avoiding damage to the roof
- Avoid Fire Hazards
- Maintaining the appearance of your home and/or business
- Avoid pest infestations
Performing your own Gutter cleaning can be time-consuming, expensive and dangerous. Not only do you need all of the right tools but also the knowledge of what to do when you come across different issues. That is why residential gutter cleaning companies exist, to save you the time and the hassle.
It can be confusing knowing what to look for when finding the right people for the job, so ProFlo have made it easy by compiling a list of Must-Knows before working with any gutter cleaning company.
1. Is the company insured and certified?
Most tasks around the home usually involve some aspect of danger, but when working at heights and on unbalanced surfaces, as a gutter cleaning job would involve, this danger is greatly increased. No one wants to involve themself in unnecessary risk, especially when it could come at personal cost and that is why making sure the company you choose to work with is fully insured and fully certified is so important.
If a company does not have insurance and one of their employees injures themself on your roof and/or ladder, you could become liable for any/all medical expenses incurred, which becomes scarily costly very quickly.
Ensuring the company you work with has complete coverage and insurance not only for their employees but also for materials and sites that they work on is number 1 on the list of must knows and by making sure that the company you work with is insured, you’re not only protecting the people cleaning your gutters but also guaranteeing that you will not face any unwanted costly surprises in the form of an uninsured accident or injury.
Only gutter cleaning companies that are fully certified under the Work Place Clearance Group should be considered when finding the right company for you. This guarantees that they do operate to the standard necessary when completing gutter cleaning and all tasks involved in the process.
ProFlo always conducts a site evaluation before beginning any work to make sure we can carry out our services as safely and efficiently as possible. ProFlo is also fully certified and provides a real quality of service by operating alongside occupational health and safety guidelines. To have your gutters cleaned conveniently and with ease of mind, the fully insured and safe professionals at ProFlo are who you need to call.
2. How much experience does the company have?
You need to be able to trust the company you hire to do their job properly and this is where experience speaks. Companies with a history in the business, a long-term client base and experience across varied sites and projects are always the better choice.
An experienced gutter cleaning company will know the quickest and most efficient solution for any gutter cleaning issue and will also have more experience in dealing with more difficult or complicated jobs. The experience alone provides them with insight that gets the job done faster and smarter.
The professionals at ProFlo work with over 31 years’ experience in the commercial and residential cleaning Industry, have many clients who have been with us for over 10 years and have completed some of WA’s largest commercial projects to date. These facts alone serve as a testament to the experience and expertise of the ProFlo team.
3. What is the level of customer service?
The best gauge on the level of customer service and quality delivered by a company comes from the reviews and first-hand experience of other customers. You never want to end up waiting too long for a service or being left with a company that doesn’t deliver on their promised services.
Reviews left by happy and satisfied customers are one of the best indicators as to whether a company is going to miss, meet or exceed your expectations.
This is one of the latest reviews, “I highly recommend ProFlo. I am over the moon with both my gutter cleaning & pressure cleaning jobs that they have done. Thank you.”, left by satisfied ProFlo customer Ella. ProFlo prides itself in providing excellent customer service with upfront communication and in a timely manner.
Speak to a professional from ProFlo today to experience the superstar customer service for yourself.
4. Is the company environmentally conscious?
With so many environmental issues facing society today, you want to ensure that you’re doing everything as environmentally friendly and sustainable as personally possible.
Small decisions that you make such as working with environmentally conscious businesses can lead to big changes overall.
Using large amounts of water and working in the outdoors, gutter cleaning companies have the professional responsibility of ensuring they are working within regulation from environmental protection authorities and the personal responsibilities of reducing water wastage and chemical disposal as much as possible.
ProFlo is actively environmentally conscious and aware of the potential impacts that gutter cleaning can have on the environment. ProFlo utilises their Recapture-Recycle-Reuse technology and works with non-toxic and biodegradable solutions to really minimise the impact that may have otherwise been left.
When deciding which company you’re going to trust to clean the gutters on your private property or commercial business you need to be sure of a few main things;
- They are insured
- They are Certified
- They are Experience
- They provide excellent customer service
- They are environmentally conscious
As a fully Western Australian owned and operated company with over 31 years of experience, you can expect our team to know the ins and outs of cleaning gutters to the highest standards, using the latest cleaning technology and equipment. ProFlo prides itself on the convenience and level of service offered to our clients and the environmentally aware approach that we take with all of the work we do.